Access Control, Admission Control, Internet Ticketing Software

Learning Center Curriculum

System Administrator Essentials
$1375.00 per person
Duration: Five days of instruction

For new customers or expanding the knowledge of additional personnel, we offer the System Administrator Essentials course. This one-week course is packed with the most essential information for managing your Galaxy POS system, from adding tickets, processing group orders, setting up events, and picking out the most important reports for your operations. We have designed this course so that you can leave with a basic sample database that you can quickly and easily add to on your own or with the aid of your Gateway Representative.

Topics include:

Designing a chart of accounts that grows with your company
Adding your tickets and items
Deciding how to handle money day to day
Managing your users
Creating effective discounting programs
Understanding and using Galaxy reports
Creating, managing, and tracking group and advance sales orders
Setting up and selling capacity managed Event Tickets
Tracking the admissions of your guests with access control
Selling passes

Galaxy Data Structure Training
Course Details
$1595.00 per person
Duration: Two days of instruction

The Galaxy Data Structure Training is a course designed to help the relational database novice become more proficient. If you've ever wondered where or how data is stored, this is the class for you. In this course you'll learn the Galaxy data structure, how to write basic SQL queries, and you’ll have the opportunity to talk with other users. You’ll learn:

How to write basic SQL queries
How to use Microsoft QueryAnalyzer*
How to use Microsoft Enterprise Manager*
How to use Microsoft Excel to create reports, spreadsheets and export data*
In-depth training on Galaxy table structure and relationships
How to put your knowledge to work immediately with hands-on exercises

* This course is not a Certified Microsoft Training seminar or an advanced class for topics such as database backup and restore.

eGalaxy Web Store Training
Course Details
$1995.00 per person
Duration: Three days of instruction

The eGalaxy 3 Web Store Training is a course designed to help the eGalaxy 3 Web Store novice become more proficient. If you are new to eGalaxy or want to increase your proficiency, this is the class for you. In this course you'll develop a basic understanding of the configurations necessary to get your Web store up and running.

You’ll learn:

How to configure Sales Channels
How to create individualized confirmations and PrintAtHome tickets
How to configure and administer your Web store with the use of the new Online Administration Utility
How to publish to your Web store
How to configure and administer eGalaxy Server
How to put your knowledge to work immediately with hands-on exercises

Advanced Order Entry Training
Course Details
$2,195.00 per person
Duration: Five days of instruction

Advanced Order Entry is a course designed to help System Administrators and Group Sales Managers unlock the power of the Galaxy Order Entry module. In this course you will learn the capabilities, configuration, and established Best Practices for Order Entry. Whether you're a seasoned Order Entry veteran or just coming out of System Administrator Essentials, this course will help you use Order Entry to its full potential and help you realize your organization's goals.

You'll learn:

How to configure Order Entry
How to effectively plan and manage groups
How to implement Best Practices for Order Entry
Techniques for efficiently handling large and small orders
How the Charge Account works and how to track its use
How to use attributes to match customers with suitable events
How to create and maintain contact lists for marketing purposes

Advanced eGalaxy Server - Online Course
Course Details
$200 per person
Duration: 1.5 hours

The Advanced eGalaxy Server Training is a course designed to help the eGalaxy Server administrator understand all of the eGalaxy Server and Web Order Processor configurations. Maximize efficiency, increase security, and take control of your operations by learning how to use eGalaxy server to its fullest potential. You?ll also save on the high cost of travel expenses with this convenient online course.

You'll learn:

How to configure eGalaxy Server, Web Order Processor and Message Sender
How to configure eGalaxy Sources
How to configure order error notification
Use cases for eGalaxy Server and Web Order Processor configurations
How to set rules for order creation

Advanced Resource Management
Course Details
$1,995 per person
Duration: 3 days of instruction

The Advanced Resource Management Training is a course designed to help the Galaxy System Administrator and Event Ticketing Manager master the Resource Management module. Learn how to maximize efficiency when configuring and managing all of your events and resources while incorporating the established best practices discussed in class. With its comprehensive look at all of the possible configurations offered by this flexible module, this class will provide insight to the Resource Management veteran as well as anyone fresh out of System Administrator Essentials.

You'll learn:

How to configure Resource Management
How to manage events and resources
How to configure event tickets to go off sale at different times for various sales channels
How to use Event Availability to search for existing events or create an "Event on the Fly"
How to configure advanced event settings like attributes, wait lists, rosters and holds