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Case Studies
Faster Transactions Increase Attendance and Revenue for Seattle Aquarium
Inefficient Credit Card Processing Made Guests Wait
With the opening of a major new exhibit and a new entry way for the Seattle Aquarium, it was clear that it was time to upgrade to a new ticketing system.
Denver Museum of Nature & Science Sells Over 660,000 Tickets for
Body Worlds 2
Exhibit Using eGalaxy Web Store & Galaxy Ticketing System
Founded in 1900, the Denver Museum of Nature & Science is the Rocky Mountain region’s leading resource for informal science education.
Aquarium of the Pacific Saves Time and Boosts Efficiency with The Galaxy® Interface to the Raiser’s Edge®
The Aquarium of the Pacific, located in Long Beach, California, features a collection of over 12,500 animals representing almost 1,000 different species. It focuses on the Pacific Ocean, highlighting three major areas: Southern California and Baja, Northern Pacific, and Tropical Pacific.
Point Defiance Zoo & Aquarium Significantly Increases Revenue and Security with Galaxy’s Admission Control and Self-serve Ticketing Solutions
Point Defiance Zoo & Aquarium located in Tacoma, Washington, has 792 animals and 98 different species on display. The facility, founded in 1905, covers 29 acres of land overlooking Washington State’s Puget Sound, and is part of the 700-acre Point Defiance Park. Point Defiance is engaged in the American Zoo and Aquarium Association’s (AZA's) Species Survival Plan for the several endangered species.
Mall of America Increases Efficiency, Profits with Customized Galaxy System
With the rebranding of its theme park to Nickelodeon Universe, it was clear that Mall of America needed to update its existing 15-year-old ticketing system to meet a new standard.
Maine Department of Conservation Automates Ticketing and Enhances Customer Service with Galaxy
The Penobscot Narrows Bridge and Observatory is a new structure built within a short time frame to replace a crumbling bridge in Prospect, Maine. Because of its location immediately adjacent to a State Historic Site, the Department of Conservation (DOC) was asked to partner with the Maine Department of Transportation (DOT) to enter into a milestone partnership to operate the observatory. The DOT would build and service the structure, and the DOC would operate it as an integral part of the park.
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