Gateway Ticketing Systems® Unveils Powerful New Galaxy 8 Platform and E-Commerce Solution to Revolutionize Guest Experience and Operational Efficiency

Gateway Ticketing Systems®, the world leader in ticketing, admission control, and revenue-generating solutions within the attractions industry, is proud to announce the launch of Galaxy 8 and a newly re-engineered e-commerce platform, setting a new standard in intuitive design, advanced scalability, and comprehensive operational insights for its customers worldwide. These significant updates represent Gateway’s continued commitment to driving innovation, efficiency, and enhanced guest engagement across the attractions industry.

With a heritage of innovation and responsiveness to evolving customer needs, Gateway has revamped the Galaxy platform with a more intuitive, user-friendly interface that optimizes usability for both new and experienced users. Key enhancements include a streamlined interface design that reduces training time and increases operational efficiency, allowing attractions to deliver exceptional guest service with ease and flexibility.

“Galaxy 8 represents a major advancement,” says Tom Chiarella, Executive Vice President and Head of Product at Gateway Ticketing Systems. “We have optimized its architecture specifically for cloud environments, making it the fastest and most responsive version. It features an event-based structure that will facilitate robust real-time reporting and business intelligence, empowering our users to make data-driven decisions that enhance efficiency and increase revenue.”

The new e-commerce platform introduces innovative features, like advanced page building and content management tools, that allow users to craft a fully customized and cohesive guest-facing experience. Built on decades of industry expertise, the platform incorporates mobile-first capabilities and self-service tools, letting guests easily modify tickets or memberships from any device. These features reflect Gateway’s dedication to providing flexible, digital-first solutions for attractions seeking to personalize and enhance the guest journey.

Looking forward, Galaxy 8’s architecture paves the way for expanded cloud-based functionalities, offering attractions the reliability of on-premises performance with the flexibility of online accessibility. Gateway is committed to supporting its customers through this transition, offering extensive training, personalized support, and an ever-growing suite of resources to help clients fully leverage the new features of Galaxy 8.

“Gateway has always been known for its powerful and adaptable solutions, as well as the extensive experience we offer,” says Michael Andre, President and CEO of Gateway Ticketing Systems. “With Galaxy 8, we are not just upgrading; we are future proofing our customers’ operations. This ensures they are prepared for growth, complexity, and the ever-changing demands of the attractions industry.”

Galaxy 8 and Gateway’s new e-commerce platform are poised to shape the future of the attractions industry, empowering venues to elevate guest experiences and streamline operations like never before. Customers and future customers are invited to join the next evolution in guest engagement.

Gateway employs more than 150 employees, including software developers, technical experts, IT specialists, project managers, customer service representatives, and other professionals in the United States, United Kingdom, and Canada. For more information on Gateway Ticketing Systems, Inc. and its products, visit Gatewayticketing.com.