Galaxy Connect Unveiled to European Market

Also launches new Galaxy Connect website highlighting the benefits of this cloud-based platform

Gilbertsville, Pa. (May 6, 2016) – Revolutionizing the way attraction suppliers connect with third-party distributors, Gateway Ticketing Systems introduced its new Galaxy Connect™ cloud-based platform to attendees of its European User Group Meeting held May 4-5 in London.

A cloud-based platform that connects attractions with distributors to enable selling of live tickets worldwide, Galaxy Connect eliminates the traditional voucher process widely used throughout the industry. By becoming part of the Galaxy Connect network via a one-time onboarding process, both attractions and distributors are able to provide an enhanced guest experience while at the same time streamlining their operations.

“We’re enabling any attraction to connect with any number of online travel agents with one integration to sell live tickets to consumers around the world – and truly delivering on the promise of a better guest experience,” says Michael Andre, Gateway’s President and Chief Executive Officer. “For the first time, online travel agents and other distributors have the ability to offer direct-to-gate tickets to their customers and eliminate the cumbersome processing of vouchers.”

The Galaxy Connect platform provides numerous benefits to all involved: suppliers, distributors and guests including:

• Eliminating and/or mitigating the manual and time-intensive processes that are inherent in paper voucher handling including exchange, reconciliation and fraud
• Allowing guests, with live tickets in hand or on their mobile device, to proceed directly to the gate at the attraction and ensuring their admittance to capacity-managed events, a previously challenging facet of the guest experience where if certain timed tickets were sold-out the guest’s expectations were not met
• Streamlining implementation for attractions and their distributors with a rapid onboarding process that alleviates the technical burden on attractions’ IT teams of having to develop and maintain multiple interfaces

Galaxy Connect Product Manager, David Painter, adds: “We developed a way to quickly and efficiently bridge the gap between the IT teams at attractions and the distributor application development teams, enabling these partners to integrate in a matter of weeks through the Galaxy Connect platform.”

To view the new Galaxy Connect webpage, visit www.galaxyconnect.com.