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Amidst the coronavirus crisis, we need to understand the changes taking place in our businesses now and how they will impact the “Next Normal”. The best way to achieve this is by talking with and learning from other attractions like us.
On April 1, 2020, we held a community forum webinar where we heard from current Gateway customers, and Gateway employees who have been on the operator side, about how they are planning today for the changes ahead in their business due to the coronavirus crisis. Topics included leveraging and expanding communication tools like CRM, alternative revenue streams, dealing with furloughs and layoffs, preparing to reopen with limitations, and much more. At times, the forum even got emotional as we discussed the impact this crisis has had our businesses and our lives. And we all left with a stronger sense of community, and a sense that we will get through this, TOGETHER.
Gateway customer or not, Galaxy user or not, the wide array of topics discussed during this webinar will provide you valuable insights as you continue to navigate coronavirus closures and disruption to your business.
You can also download the PowerPoint slides from the webinar right here.