Products & Services
From the industry's best ticketing system to unified food & beverage and retail operations, Gateway offers world-class solutions to increase revenue.
Sell tickets on-site, online, or wherever your customers are.
As a significant revenue driver, ticketing must reach customers how they wish to be contacted to turn them into guests.
Our Galaxy Ticketing & Guest Experience gives you that reach, letting you sell:
- Online with a guest-friendly web store optimized for desktop, tablet or mobile;
- Via a network of online travel agents and third-party distributors;
- At hotels or other local vendor partners;
- On-site at your ticketing window;
- On-site self-service kiosks; and,
- Over the phone in your call center.
A flexible solution for your unique business needs.
Your site, your business, and your needs are unique. The Galaxy Ticketing System has the flexibility to run your business your way.
- Sell general admission, timed admission, unlimited capacity, or limited capacity tickets.
- Accommodate open, section-based, or reserved seating events and performances.
- Build attractive package options that include tickets, retail, food and beverage.
- Increase your revenue with suggestive selling upsells or after-purchase upgrades.
- Allow large (and small) groups to plan arrivals, communicate and invoice advance group orders.
- Overcome objections and cost concerns with budget-friendly payment plans.
- Simplify guest purchases with predefined or open-value debit cards.
- Offer passes or memberships to your most loyal guests.
- Reward repeat visitors with loyalty points.
- Gather accurate, valuable business data with demographic validation and collection.
- Capture and report in-depth revenue data with Reporting Plus and CRM Plus.
Maximize Throughput While Increasing Safety and Convenience
Effective admission control ensures a smooth experience for your guests and guarantees security for your business. By utilizing the Galaxy ticketing system and admission control, you can rest assured that your revenue is safeguarded and important data is collected while efficiently guiding your guests to their destination – your site.
Compatible and flexible
The flexible Galaxy admission control solution can be used with a variety of hardware to ensure a fit to your unique needs. From bar codes to bracelets, podiums to parking gates or integrating with our rich Admission Control API for complete control of your custom solution, the Galaxy admission control solution has the necessary functionality. Whether you want the efficiency of self-serve or the security of attended admission, we have you covered. Here is a sampling of the options available when you use admission control in the Galaxy ticketing solution:
- Traditional attended turnstiles;
- Self-serve admission gates;
- Greeters with Mobile scanners;
- Guest-facing podiums with a central attendant;
- Accessible gates for guests with mobility needs; and
- Parking gates.
The information you need to succeed
Knowledge is power, and the Galaxy admission control solution keeps you informed about what is happening at your site in a variety of ways:
- Get current visitor levels by measuring entrances, reentries, crossovers, and exits;
- Differentiate your site to ensure proper flows and measurements in parking, main gates, and special exhibits;
- Develop your own rules for ticket usage throughout your site;
- Ensure guest safety with robust lockout and block-out capabilities; and
- Prevent pass backs and member sharing with biometric verification or photo validation.
By integrating the Galaxy sales and admission control solutions, you have the data and the control to manage your site for a positive guest experience and business outcomes.