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Explore the Galaxy with Mike Marks Ep. 1: Ticket Upgrade
Mike Marks is a Gateway Ticketing System’s Business Solutions Engineer. As he puts it simply: his role is assisting customers and potential customers in finding their way around Galaxy®.
Every month, Mike explores with you the vast configuration options available in Galaxy and shows you how to streamline your process with tips and tricks. In this first episode, he walks you through the power of the ticket upgrade function and teaches you how to easily re-book a capacity managed event.
[youtube https://www.youtube.com/watch?v=bukylz7Sg9o&w=560&h=315]
If you’re a current Galaxy user, feel free to head over to the configuration section of the Gateway Community right here to talk about this ticket upgrade functionality or any other configurations.