Products & Services
From the industry's best ticketing system to unified food & beverage and retail operations, Gateway offers world-class solutions to increase revenue.
Get to Know Our Team – Jamie Elswick
Jamie Elswick, Business Solutions Architect
Main Responsibility: Talking with prospective customers to fully understand their needs, opportunities and challenges, and direct them to solutions that will best meet their needs today and into the future.
Passion at Work: Solving problems for clients and having fun doing it.
Hobbies/Interests: Working out, scuba diving, church.
Your Work Style: Organized, planned and detail-oriented.
Territories Covered: US, Canada, Australia and MENA (Middle East & North Africa).
Areas of Expertise: Revenue generation, food & beverage, retail and ticketing.
Best Moment of 2016: My second grandson being born.
Greatest Hope for 2017: More grandchildren!
Best Tip for People Looking for a Ticketing Solution: Make sure to distinguish between “price” and “cost.” Price is a one-time thing. Many poor buying decisions have been made focusing on price alone. Determining cost requires more effort but always pays off. Will this product increase my sales? What’s the cost of having to replace an inferior system selected by price alone? What is the cost benefit of having one solution supporting all my revenue center, including CRM and specialized needs? The industry standard for keeping a ticketing system is 8-10 years. Do the hard work now by looking at the true benefits/costs of a system over a 8-10 year period before making your decision.