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Resource Archive
2022
Gateway Ticketing Systems Promotes Joe Marshall to Managing Director in the United Kingdom
What We Learned at the U.S. Travel Association Trade Show and How it Impacts Your Attraction
Common Membership/Annual Pass Needs and the Galaxy Solutions to Consider
Exciting New Features and Improvements in Galaxy 7.8.0.14
Common Reporting Challenges and the Galaxy Solutions to Consider
Galaxy Connect Webinar: How to Effectively Work with Online Travel Agencies (OTAs)
Gateway Ticketing Systems at the AZA Mid-Year Meeting: Come See Galaxy in Action
Apple Wallet Best Practices for Implementing and Promoting Pass Usage at Your Attraction
Gateway Ticketing Systems’ Greg Banecker Recognized With Paragon Award for Marketing Excellence
Webinar Recording: #BreakTheBias – How to Forge a Gender Equal Workplace
2022 Industry Tech Trends: Great News for Galaxy Connect Users
Gateway Ticketing Systems Awards 22 Employees For Exceptional Performance in 2021
Galaxy Connect From Gateway Ticketing Systems Welcomes Eleven New Distributors Since July
Southern California Galaxy User Group Meeting 2022
Magnolia Plantation and Gardens Chooses Gateway Ticketing Systems
Vue Orleans Selects Gateway Ticketing Systems for Grand Opening
2021
2022 EVENTS: MEET WITH GATEWAY
Chase Mory Promoted to Director of Operations at Gateway Ticketing Systems
Salisbury Cathedral Live with Galaxy Ticketing Solution from Gateway Ticketing Systems
Accessibility on Your Web Store: Q&A With a Product Manager
Gateway Ticketing Systems Brings the Guest Journey Back to IAAPA Expo 2021
Phoenix Zoo Goes Live with Galaxy Connect from Gateway Ticketing Systems
Webinar Wednesdays October 6, 2020: Live from Las Vegas
Case Study: GetYourGuide and Galaxy Connect
Kate Jones Rejoins Gateway Ticketing Systems UK Team as Project Manager
Simplify Your Product Creation (Breaking the Trifecta)
A Year In, Two Significant Hires Driving Impactful Change at Gateway Ticketing Systems
Galaxy Connect From Gateway Ticketing Systems Welcomes Three New Distributors Since April
Gateway Ticketing Systems to Hold Galaxy User Group Meeting in Las Vegas in October
Gateway Ticketing System’s Tom Chiarella Promoted to Executive Vice President
Galaxy 7.8: A Focus on Web Store Fraud Security
Gateway Ticketing System’s Tom Chiarella Recognized as Top Leader in the Area
Top Tips for a Successful Software Upgrade
Webinar Wednesdays July 21, 2021: What Do I Do With All My Guest Data?
Recorded Webinar from 7 July, 2021: Galaxy Connect – What It Is & How To Get Onboard
Staff Shortages and the Demand for Self-Service Options and More Convenience
Guest Insight Starts with Address, Email & Phone Number Accuracy
Gateway Ticketing Systems Promotes Joe Marshall to General Manager in the United Kingdom
2021 EVENTS: MEET WITH GATEWAY
How to Justify Investment in Data Validation and Maintenance
Recorded Webinar Wednesdays from May 12, 2021: The Future of Reservations & Dynamic Pricing
SMS Delivery for eGalaxy Web Store: Q&A With A Product Manager
Recorded Webinar Wednesdays from April 21, 2021: The Great Reopening Webinar
Help Prepare Your Venue for the Full COVID Rebound
Recorded Webinar from March 31, 2021: The Future of Membership/Pass Programs
Will Attractions Ask for Proof of Vaccination?
Recorded Webinar Wednesday from March 3, 2021: Learning From Other Industries
Profiles of Women Who #ChooseToChallenge: an International Women’s Day Series
Webinar Wednesdays February 17, 2021: Planning for Spring Break During the Pandemic
CRM+ & Member Renewal Drive: Explore The Galaxy With Mike Marks S3E1
Galaxy Demo on February 24: Contingencies, What-ifs & Effective Communication
Gateway Ticketing Systems On Top 100 List of Best Places to Work in Pennsylvania for Eighth Time
2020
Personalize Every Guest Experience and Increase Per-Caps with Made-to-Measure Excitement
Galaxy Demo on December 9, 2020: Planning Your Next Year/Season
Gateway Ticketing Systems Hosting Final Webinar Wednesday of 2020 on November 18
Webinar Wednesday November 18: 2020 – Then, Now and Hope for the Future
IAAPA Expo isn’t happening this year, but we can still have some fun
Best of Webinar Wednesdays: Highlights From an Award-Winning Webinar Series
Two Gateway Ticketing Employees Make Prestigious “Power 10” List of Theme Park Influencer
Webinar Wednesday October 28: Nurturing Your Staff and Finding Talent/Jobs During a Pandemic
Case Study: eGalaxy Upsell and Northwest Trek Wildlife Park
Rightsized Charging: Attracting the Electric Vehicle Driver Market with Minimal Investment
Gateway Ticketing Recognized with Golden Ticket Industry Leader Award by Amusement Today
Galaxy Demo for Museums, Arts & Heritage Sites on Wednesday, October 21
Six Reasons to Consider Dynamic Pricing (Plus One Potential Trap)
Webinar Wednesday September 16: Special Zoo & Aquarium Edition
Building the Future We Want: New Opportunities Amidst the Crisis
Webinar Wednesday September 2: Coffee and COVID Conversations
Sneak Peek of Gateway Ticketing Systems at AZA 2020 Virtual Annual Conference
Webinar Wednesday August 19: Making The Tough Decisions
6 Reasons To Be Excited About Reporting Plus
Galaxy Demo for Zoos & Aquariums on Thursday, August 27
Webinar Wednesday August 5: We Spoke With Your Guests
Webinar Wednesday July 22: One Epic Industry Update
Malahat Sky Walk Selects Gateway Ticketing Systems To Be Their Ticketing System Partner
#TuesdayTalks June 16: Adding COVID Messages to the eGalaxy Webstore
Webinar Wednesday June 24: The New Guest Experience & Training Your Staff for COVID Challenges
Webinar June 17: Understanding The New Galaxy Connect Updates
#TuesdayTalks June 11 (Thursday Edition): Online Queuing & Web Store Load Management
Webinar June 10: Attractions Have Reopened PART 2: Here’s What We’ve Learned So Far
10 Considerations for Capacity Management
#TuesdayTalks on May 26, 2020: Configuring Capacity Management, Holds & Pass Required Tickets
Creative & Out-of-the-Box Ideas to Generate Revenue Now and When You Reopen
Webinar May 27: These Attractions Have Already Reopened – Here’s What They’ve Learned So Far
Webinar May 20: Creative & Out-of-the-Box Ideas to Generate Revenue Now and When You Reopen
Webinar May 13: What Are Your Consumers Saying: An Inside Look at Recent Industry Surveys
The National WWII Museum Reaffirms Commitment to Gateway Ticketing Systems
Webinar May 6: Pricing the Guest Experience in a Post-COVID World
Webinar April 29: Re-Creating Trust With Your Guests & Re-Training Your Team
In a Post-COVID World, Your Entire Venue or Attraction Will Be Capacity Managed
Webinar April 22: Optimizing the Capacity Managed Guest Experience Inside Your Attraction
You Need to Watch This Webinar About the New Guest Experience If You Work For An Attraction
Webinar April 15: Reopening Strategies and Transitioning to a Capacity Managed Attraction
Gateway Ticketing Systems’ Webinar Wednesdays Series is Exactly What You Need Right Now
Webinar April 8: The New Guest Experience
Webinar April 1: Operational Strategies for Now and the Next Normal
Webinar March 25: Managing Pass Updates, Membership Renewals & Bulk Order Returns
Webinar March 18: Galaxy Best Practices During a Time of Crisis
Crowdsourced Revenue Generating Ideas During the Coronavirus Crisis
Important Update About COVID-19
Little Canada Has Big Plans to Launch With Gateway Ticketing Systems as its Ticketing Provider
European Galaxy User Group Meeting 2020
Southern California Galaxy User Group Meeting 2020
Steve Bell Selected to Serve on the IAAPA North American Regional Advisory Committee in 2020
Capilano Suspension Bridge Park Rejoins the Gateway Ticketing Systems Family After Fourteen Years
Explore the Galaxy with Michael Marks Season 2, Episode 1: Reporting Plus
Get to Know Gateway: Kevin Robinson shows you an easier way to copy your visual ID
10 Success Factors in Choosing the Right Ticketing System for Your Attraction
2019
Explore the Galaxy with Mike Marks Episode 6: Hide Your Legend
Explore the Galaxy with Mike Marks Episode 5: Extend a Membership or Season Pass Length
EXPLORE THE GALAXY WITH MIKE MARKS EP. 4: PLAN THAT EVENT!
Peter Wolf Joins Gateway Ticketing Systems. Two Strategic Promotions Poise the Company for Success.
Midwest Galaxy User Group Meeting 2020
Gateway Ticketing Systems On Top 100 List of Best Places to Work in Pennsylvania for Seventh Time
Texas Galaxy User Group Meeting 2020
Why Smart Attractions Use An Online Queue During Peak Sales Periods
5 Tips for Boosting Sales This Holiday Season
Holding a Seasonal Event? Don’t Let High Online Traffic Crash Your Site
Get to Know Gateway: Technician Bob Parfet Offers Tips on Loading Your Boca Printers
Help out your industry: Please take this survey from Arival!
Gateway Ticketing Systems’ Galaxy Connect Platform Wins Park World Excellence Award
Gateway Ticketing Systems, Gold Sponsor, to Exhibit at IAAPA Expo Europe in Paris
7 Surefire Ways To Make Next Year Successful Right Now
Case Study: Galaxy Certification Program for your Current System Administrator
Case Study: Galaxy Certification for a New System Administrator
Web Store Hosting: Weigh Your Options
Explore the Galaxy with Mike Marks Ep. 3: A Second Chance to Defer
When Designing Intuitive Venue Entrances: Look Outside the Attractions Space
Explore the Galaxy with Mike Marks Ep. 2: Dynamic Universe
Considering Kiosks? Answer These 14 Questions First.
Case Study: Galaxy Connect | The USS Midway Museum
Explore the Galaxy with Mike Marks Ep. 1: Ticket Upgrade
Windermere Jetty Museum of Boats, Steam and Stories Goes Live with Galaxy® Product Suite
Steve Bell is Selected to Serve on the IAAPA North America Manufacturers and Suppliers Sub-Committee
North American Galaxy User Group Meeting 2019
European Galaxy User Group Meeting 2019
SoCal Galaxy User Group Meeting 2019
5 More Trends That Will Help Define the Attractions Industry in 2019 (And what to do about them)
2019 Events: Meet with Gateway
10 Trends That Will Help Define the Attractions Industry in 2019 (And what to do about them)
2018
Gateway Ticketing Systems On Top 100 List of Best Places to Work in Pennsylvania for Sixth Time
Webinar: 6½ Lessons You Probably Missed But Should Definitely Know From IAAPA 2018
North American Galaxy User Group Meeting 2018
Asia-Pacific Galaxy User Group Meeting 2018
SoCal Galaxy User Group Meeting 2018
European Galaxy User Group Meeting
Revenue Maximization Idea: Leverage Validation at Access Control Points
What the New Year Holds for Destinations
Technological Trends to Keep Pace with in 2018
A Look at Arts & Heritage Industry Trends Going into 2018
Dealing with a Surge of New Regulations? Here are 5 Tips to Get Ahead
2017
Gateway Named 19th Best Place to Work in Pennsylvania
5 Steps to Becoming Your Attraction’s Data Rockstar
Gateway Launches Robust Reporting and BI Solution Through Partnership with NetServ
25 Fantastically Frightful Halloween Events from Around the Globe
See Us at ASTC 2017 Annual Conference
See Us at WWA Annual Symposium & Trade Show in Florida
3 Cornerstones of Visitor-Centric Marketing Strategy
Gateway Partners with FreedomPay to Offer Customers Industry-Leading Payment Innovation
See Us at IAAPA’s Euro Attractions Show in Berlin
Get to Know Our Team – Matthew Hoenstine
Gateway Named to Best Places to Work in PA
Boston Children’s Museum Goes Live with Galaxy Product Suite
Visit Gateway at the AZA Annual Conference
Gateway Hosts 23rd Annual North American Galaxy User Group Meeting
Case Study: The Houses of Parliament
Partnering with Resellers: How to Rethink These Relationships
Destinations Expert Joins Gateway
Guest Journey: Drive Focus and Value at Your Attraction
An Inside Look at Customer Service
Gateway Strengthens Strategic Partnership with SSA
In Customer Service Matters – Make It Personal
The Park at OWA Selects Gateway for Entertainment Software Solution
Gateway Hosting APAC Galaxy User Group Meeting and Exhibiting at AAE 2017
Gateway Exhibiting at U.S. Travel Association’s IPW
Strategic Sponsor of Theme Parks & Entertainment Development Forum
Asia-Pacific Galaxy User Group Meeting
Learn. {connect}. Increase Sales.
Tiqets {connects} to Cloud-Based Platform Galaxy Connect
Roman Baths Goes Live with Gateway’s Responsive Web Store
Gateway Exhibiting at AAM MuseumExpo
See Us at the Association of Children’s Museums InterActivity
Hardware Alert: NCR/Radiant Kiosks Going ‘End of Sale’
‘America’s Most Historic Prison’ Names Gateway Its Ticketing Solution Provider
North American Galaxy User Group Meeting
Aerospace Bristol Takes Off This Summer with Gateway’s Visitor Management Solutions
How to Increase Engagement to Foster Visitors for Life
365 Global Tickets connects to Galaxy Connect
Brunel’s SS Great Britain Goes Live with Gateway’s Visitor Management Solution
Museum of the American Revolution Selects Gateway Ticketing Systems
Increase Attendance by Connecting with Online Travel Agencies
Employees Honored at Annual Awards Ceremony
SoCal Galaxy User Group Meeting 2017
Get to Know Our Team – Jamie Elswick
2017 Events – We’re Hitting the Road
SSL, TLS and SHA — Wading Through PCI Alphabet Soup to Keep Data Safe
2016
Digonex and Gateway Ticketing Systems Announce Alliance
Cloud-Based Platform Galaxy Connect Receives IAAPA Brass Ring Best New Product Award
Product Manager Jerry Lake Participating in Two Educational Events at IAAPA Attractions Expo
Customer Relationship Management: What You Need to Know
MasterCard Heads-up: “WanTID” Dead or Alive
Times Are A Changin’: From Late Night ‘TV’ to Workplace Learning
Tap Our Industry Experts at IAAPA Attractions Expo 2016
Are You Supporting the Latest MasterCard BINs?
Protecting Your Most Valuable Business Asset: Data
All Aboard the Colebrookdale Railroad
Galaxy Connect Makes It Easier for Attractions to Partner with Online Travel Agencies Worldwide
We’re Exhibiting at WWA 2016 Annual Conference
See Us at ASTC 2016 Annual Conference
We’re Showcasing Galaxy Connect and CRM Plus at EAS 2016
Visit Us at AZA Annual Conference, Booth #523
Self-Paced Learning Subscriptions Now Available
Case Study: PAR EverServ 7200 | Fort Worth Zoo
Galaxy Connect Unveiled to European Market
Case Study: eGalaxy Starter Pack | Oakland Zoo
Why Attractions Attract Fraudsters
Industry Veteran Jamie Elswick Returns to Business Solutions Team
Case Study: eGalaxy Fraud Protection | West Edmonton Mall
Drayton Manor Theme Park Selects Gateway UK to Supply Ticketing and CRM Integration
Ante Up, Attractions: How to Boost Your Revenue This Year
Charlie Broschart Serving on IAAPA Global Committee
Employees Honored at Company’s Annual Awards Ceremony
Zoos South Australia Selects Galaxy Product Suite for Ticketing Solution
2015
Gateway Named One of Pennsylvania’s 100 Best Places to Work
Compagnie des Alpes Expands Use of Galaxy Product Suite
Galaxy Connect Debuts to Attractions Industry at IAAPA Attractions Expo 2015
EMV and Your Attractions Venue
Water Park of America Rides Wave of Success with Galaxy
Reuben H. Fleet Science Center Selects Gateway as Full-Service Provider
Case Study: Membership | Utah’s Hogle Zoo
Gateway UK Integrates Contactless Payment at Royal Botanic Gardens Kew
Gateway Promotes Don Eash to Executive Vice President/COO
Gateway’s 20th Annual User Group Meeting Kicks Off in New Orleans